Shipping and handling

All parcels are delivered in the UK by Standard Mail or Express Service. Standard Mail can take up to 7 days. Express Service is normally 1 -2 days.

The parcel must usually be signed for at the credit card holder's address. It is impossible to specify an exact time for delivery, but if requested, we will endeavour to deliver a parcel on a specific day.

All parcels delivered in Europe or the Rest of the World will be sent by Standard Mail or Express Service. Please contact us if you require any more details.

Delivery schedule

We will normally despatch your order to you within 3 business days. Occasionally there may be a delay but we will make every effort to keep you informed by email. You will be given the option of cancelling your order if you would rather not wait.

Import charges Planet Knox are not responsible for any customs/import charges incurred. Planet Knox products are sold in pounds Sterling on a Delivery Duty unpaid basis for orders outside of the UK. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details before placing an order.

If the postcode/zip code or any part of the address is entered incorrectly, delays or delivery failures may result.